Petco Policy Fish Return

Petco fish return policy apr 05 2017 969 views 6 comments i bought 8 fish from petco last week and was told if any of the fish die within 30 days to bring them fish receipt and a water sample back and they would replace the fish. You must return the fish to the store along with your receipt and may need to provide your photo id or if the fish has died a water sample. You can return the products within 60 days of purchase but live aquatics will be accepted within 30 day s of initial shipment.

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Petco return policy is very simple and easy as well.

Petco policy fish return. It wasn t their fault the fish died you killed them but they do have a two week return policy and don t care about fault. For more details on returning fish at petsmart see below. If you are not satisfied with the product you purchased we are here to help you besides the returns are absolutely free. Please ensure the items you order are what you want before finalizing the order.

Petco just wants to see the dead fish and the receipt to confirm you. Carry your receipt to exchange your product which should be in the original condition. Some petcos will only do the refund exchange for dead fish if you also bring in a seperate water sample and the sample tests come back normal. Petco will not refund or replace any existing live fish invertebrates that is injured or becomes ill as a result of introducing new live fish invertebrates to your aquarium.

Petco recommends that all new live fish invertebrates be quarantined for 14 days. If you visit the stores after 60 days you will receive the return in the form of store credit. If they come back as a non properly established tank they can technically deny you the refund saying it s your fault the fish died. Returns or refunds cannot be offered on live fish invertebrates that you decide you do not want.

Short answer the petsmart fish return policy allows customers 14 days to return a fish dead or alive. I found this out the hard way when i went into petco and two beautiful fish caught my attention it was a. Apparently petco does not provide a return policy on saltwater fish at all dead or alive. You can t exchange any item by mail and they need to be exchanged by visiting the stores.