Petco Fish Policy
Your fish needs the right food shelter and environment to live a healthy life.
Petco fish policy. Petco s fish store associates can help you find the right live pet fish for your unique needs. Petco san antonio support center 654 richland hills drive san antonio texas 78245. Many freshwater species are more adaptive to changes in your tank s water temperature and habitat. It wasn t their fault the fish died you killed them but they do have a two week return policy and don t care about fault.
I bought 8 fish from petco last week and was told if any of the fish die within 30 days to bring them fish receipt and a water sample back and they would replace the fish. Petco just wants to see the dead fish and the receipt to confirm you. Some petcos will only do the refund exchange for dead fish if you also bring in a seperate water sample and the sample tests come back normal. Shop petco for fish bowls aquariums fish food tank supplies and more.
Returning prescription food products. For more details on returning fish at petsmart see below. Generally speaking freshwater aquarium fish can be easier to care for and maintain than their saltwater cousins. Bring on the savings and shop our online and in store deals on fish tanks filters lights more.
If they come back as a non properly established tank they can technically deny you the refund saying it s your fault the fish died. Please include the original packing slip. You must return the fish to the store along with your receipt and may need to provide your photo id or if the fish has died a water sample. Petco national support center 10850 via frontera san diego ca 92127 858 453 7845.
Well that didnt happen and when i asked to speak to a manager it got worse. Prescription food products cannot be returned to a petco or unleashed by petco store. Fish return policy.