Petbarn Fish Return Policy

At petbarn we re confident that the fish that leave our stores are happy and healthy. Discover our excellent range of live fish available in store. Shop online and in your local stores to explore australia s largest range of products for goldfish guppies and tropical fish of all colours shapes and sizes.

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What is your return policy.

Petbarn fish return policy. Bring the product and a valid id to any store and a merchandise return card for the most recent sale amount will be issued. Online returns can be taken into your local petbarn the store will then contact the customer service team to complete your refund. 30 day fish guarantee. This may take up to 7 business days.

39 of 2014 rules and regulations on replacing and redeeming the goods. Returns or exchanges without a receipt or with a receipt older than 60 days. Once you have finished cleaning replace all of the different elements in your tank and refill it with salt water that you have brought to the correct temperature then return your fish to their home. Petbarn sell a range of aquariums to cater for different pet fish.

With the exception of items with manufacturing defects we do not accept returns on any of our fabric merchandise such as harnesses collars beds et cetera. Petbarn all the supplies you need for your fish. This is out of concern for the well being of your pet. Sign up for exclusive petbarn offers and rewards.

Larger aquariums will provide more stable conditions for your pet fish and will generally be easier to look after. Return policy pb 2020 04 16t11 45 30 00 00. Your name contact details and invoice number details to arrange return of the product by courier. However in the event that you experience a problem we will happily guarantee your new fish purchase for 30 days so long as your fish has been placed into a suitable environment.

Consumer protection law no. From small benchtop sized aquariums for a single siamese fighting fish to large aquariums for large communities. Find all the supplies and equipment you need to keep your fish healthy and your pond tank or aquarium pristine at petbarn. All refunds are to be made in the same method of payment.

You can return your purchase to any petbarn store as long as you return the goods with your tax invoice.